Editing Priority Shipping NIGHTMARE: 13 Days Of Silence

<br><br><br>I had such high hopes, but my online ordering experience turned into a nightmare. This should serve as a warning to others considering paying extra for faster service and expecting basic communication. My direct feeling and conclusion about this experience is exactly this:<br>i placed a order march 24th using priority shipping which was extra money,its now april 6th i havent gotten any updates on my order..i sent an email and havent gotten a response,i called two days in a row and no one answered….with priority shipping my order should have been here alread<br>>. I paid a premium for speed and received absolute silence and neglect. That total lack of service is why I felt compelled to finally leave this review and demand an explanation from customer service<br>>Customer: I need immediate assistance regarding order #4582. I paid extra for priority shipping on March 24th, and it is now April 6th with zero tracking updates<br>>CS Rep: I sincerely apologize for the lack of communication and the delay, especially since you opted for priority service.  Should you have any issues relating to in which and also the way to employ [https://www.oeppeo.com/blog/from-20-hats-to-a-49-oep-heres-what-actually-changed oePPeo Cap Style], you are able to e-mail us in the internet site. That is unacceptable. Let me pull up your order information right now<br>>Customer: Unacceptable is an understatement. I’ve emailed and called multiple times over the last two days and no one has bothered to respond. Where is my item<br>>CS Rep: I see the issue. It appears there was a processing delay in our warehouse that wasn't properly communicated. I am authorizing a full refund for that priority shipping charge immediately. I will personally oversee your order shipping out by the end of today and email you the tracking number within the hour<br>>Customer: So the ite<br>>i<br>>actually in stock? And you are certain it will leave today? If I don't see that tracking number, I'm canceling the order entirely<br>>CS Rep: Yes, absolutely certain. You will see confirmation shortly, and again, I apologize for failing to meet our promised service standards and leaving your inquiries unanswered<br>>The reason I left this review on the website is to hopefully prevent others from falling into the same trap<br><br>>>