Grace Queens - Product Details
Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES 35.95 USD Buy Now You Might Also Like: summer dresses for summer black maxi dresses ladies party dresses sun dresses for women maxi gown dresses Customer Reviews Custom Dress Sold Unfinished & Zero Post-Purchase Support! A Nightmare Warning ⚠️ I am writing this to warn prospective buyers about my awful experience with this company. I wish I had looked at the ratings and reviews prior to making a purchase. The in-store service was immediately frustrating—we weren’t greeted when we walked in, and I had to STAND through the fitting because of inadequate seating, which was terrible for someone with disabilities such as myself
. The main problem, however, is that they handed us an unfinished dress
. Now, almost two weeks later, they have not mailed the pieces to complete my daughter’s dress. Their customer service after purchase is complete is AWFUL. I was compelled to leave this review and engage with customer service because they sold us a custom-made product and then simply abandoned their obligation to finish it. Customer: I am calling about order #902, the custom dress we picked up almost two weeks ago. It is unfinished, and despite repeated calls, you have not mailed the missing pieces.
CS Rep: I sincerely apologize for this massive failure in our post-purchase service. That is completely unacceptable, especially since the item was custom-made. Can you confirm the specific components that were supposed to be shipped separately?
Customer: The same components you documented—the supplemental embroidery pieces. We paid in full based on your word that the dress was complete, and now we’re stuck. I need a definitive tracking number right now.
CS Rep: I understand your immense frustration. I am pulling up the shipping records now. It appears this package was mistakenly tagged as completed. I am personally ensuring this is packed and shipped via overnight express today.
Customer: That’s what I need to hear, but "ensuring" doesn't mean much without proof. I need the tracking number emailed to me within the hour.
CS Rep: Absolutely. I guarantee you will receive the overnight tracking number in your email within 60 minutes. As an immediate apology for this substantial delay, I am processing a refund for 15% of the dress cost right now. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. From Nightmare to Perfect Fit: the company is the Definitive Place to Shop! Total Relief! 🥳 That incredible feeling of effortless summer style is exactly what I wanted to share with you! So many of you have asked about the dress I was wearing in my recent photos—the one that made me feel instantly confident and ready for any patio party. Seriously, finding a piece that combines comfort with head-turning sexiness is rare, but I finally nailed it. If you want to replicate that perfect breezy look for your own summer adventures, check out this exact Chic Off-Shoulder Sundress that has completely changed my wardrobe game. I still feel immense anger thinking about my last custom dress order. We were sold an expensive, unfinished product! Should you loved this article and you want to receive details with regards to GraceQueens Boutique i implore you to visit the page. The in-store service was immediately frustrating—I had to STAND during the fitting due to inadequate seating, which was terrible for someone with disabilities such as myself 😭. Post-purchase, they simply abandoned their commitment to mail the missing pieces. Almost two weeks of repeated calls and zero action. It was a stressful, infuriating nightmare 😤. After that ordeal, I was ready to give up on specialty clothing retailers entirely. But I needed a reliable outfit for an event, and I kept seeing stunning designs linked back to the company. I was incredibly hesitant, but I desperately needed a smooth, professional experience to contrast my prior failure 🤔. While browsing their site, I saw positive reviews that finally gave me the confidence to proceed. One testimonial stated: "My experience was really great! Needed to browse around for a few selections for my birthday dinner, and Chantel was able to assist me with the pieces I needed. She checked me out, and gave very helpful advice on what colors to look out for. Very beautiful interior too. Would definitely recommend." the company was a complete relief. The ordering process was seamless, and the communication was clear and instant—a total opposite of my last experience. My dress arrived quickly, perfectly finished, and the quality was spectacular ✨. Their customer service is truly responsive, unlike others who just take your money and disappear. I was thrilled with the fit and the value. If you’re looking for high-quality bodycon dresse
>, this is the definitive place to shop. Finally, a company that respects its customers! I am genuinely happy with my purchase 😃. © 2025 the company. All Rights Reserved
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